TESTIMONIALS

9 Dragon Consulting uses surveys, interviews, and observation to conduct a comprehensive service audit.

9 Dragon Consulting monitors Key Performance Indicators at weekly intervals, adjusting strategies as needed.

Once we have executive buy-in, we oversee the implementation process from start to finish.

We identify technology, training, and processes to take your enterprise to the next level. 

PLAN

Ted Waggoner

Manager, IT Infrastructure

“I worked closely with Terry and his team to deliver the infrastructure work-streams for a very large and complex OMS implementation. Terry's familiarity with the OMS platform, combined with his experience and ability as a PM, made him a valuable leader for this business-critical project."

• Full life-cycle project management
  
• Strategic business planning
  
• Business case development
  
• Process re-engineering
  
• RFI / RFP administration
  
• Team leadership / management
  
• Budget accountability
  
• Vendor oversight
  

SEASONED PROS

IMPLEMENT

Our consultants and associates are experienced and well recognized industry experts with substantial hands-on industry and consulting experience and know-how. Our professional staff includes MBAs, sales representatives, and customer retention experts. We know Retail IT systems - it's what we do!

ASSESS

OUR SERVICES

OPTIMIZe